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RIDER ALERTS

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FIRST 2 RIDES ARE FREE – DOWNLOAD THE APP TODAY!

LAnow – Cash Accepted Starting April 1, 2022

WELCOME TO LAnow!

LAnow is an on demand shared-ride service, designed by you. Hail a ride through the LAnow smartphone app. Once reserved, meet the shuttle at the scheduled LAnow pick-up/drop-off point. Within the service area, pick-up/drop-off points are never more than a few blocks (1/4 mile) away. You can also meet us at the LAnow Rideshare Hub at the Palms Expo Station.

All riders, including former riders, must download the new app. Former riders should delete the old app; and those who have balances on the old app may transfer those balances to the new app by calling 818-493-6211 Monday - Friday between 6:00 AM and 2:30 PM.

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HOW TO RIDE

  1. Download the App from App Store or Google Play
  2. Create an account
  3. Link a credit or debit card
  4. Start booking trips

If you do not have a smartphone and need assistance creating an account or booking a ride, please call the LAnow Customer Service Number at 818-493-6211, Monday through Friday from 6am to 7pm.

To Pay With Cash

picture of LAnow Payment Options screen on iPhone
  • Open the LAnow App and add/select Cash as a payment method
  • Schedule your ride
  • Pay as you enter the shuttle.

SERVICE AREA

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HOURS OF OPERATION

Hours of operation image

HOURS OF OPERATION

MONDAY to FRIDAY
6:00 AM to 7:00 PM*

* Excluding Holidays

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FARE

LAnow FARES (one-way)

$
Children 4 years and younger
FREE
Adults/Children 5+
$1.50
Seniors 65+, Disabled, Students
$0.75
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PAYMENT OPTIONS

PAYMENT OPTIONS

Debit or Credit Card
Cash
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CONTACT US

CONTACT US

By Phone:
818-493-6211
Monday - Friday, 6am - 7pm
By Email:
lanow@lacity.org
Please allow 24 hours for a response
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